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Event Description:
Enhancing Service: Creating a Practical Competitive Advantage
Join us as we welcome Dr. Lee Manzer, Professor of Marketing for the Spears School of Business at Oklahoma State University. The intensity of the marketplace demands that organizations continually search for a competitive advantage. Quality service can be a key differetiator. For this advantage to occur, management must know: 1.) What constitutes excellent services? 2.) How do you motivate employees to provide such.
Our monthly luncheon is a business educational program presented by corporate leaders covering topics and issues relevant to business owners. Business@Lunch allows you to make connections with other Chamber Partners and leaders in the community while gaining valuable education to assist you in your business.
